Terms of Use

Stockr [Pty Ltd — to be updated upon registration]

Effective date: 8 July 2026

These Terms of Use ("Terms") govern your access to and use of the Stockr platform and services ("Platform"), operated by Stockr [Pty Ltd — to be updated upon registration] ("we", "us", "our"). By creating an account or using the Platform, you agree to be bound by these Terms.

If you are using Stockr on behalf of a business or organisation, you represent that you have authority to bind that entity to these Terms.

1. The Platform

Stockr is a cloud-based back-of-house management platform for hospitality operators. It provides tools for inventory management, stock control, recipe costing, purchase orders, waste logging, cash management, reporting, and related features.

Access to specific features is determined by the subscription plan associated with your account.

2. Accounts and Users

2.1 Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your login credentials and for all activity that occurs under your account.

2.2 User Roles

Stockr supports multiple user roles (including owners, managers, and staff). The account holder or administrator is responsible for managing access permissions and ensuring that users comply with these Terms.

2.3 Account Security

You must notify us immediately at stockraustralia@gmail.com if you become aware of any unauthorised access to your account. We are not liable for losses arising from unauthorised use of your account where you have failed to take reasonable security precautions.

3. Subscriptions and Payment

3.1 Plans and Pricing

Stockr is offered on a subscription basis. Current pricing is published on our website at stockrinventory.com. Pricing is per venue per month, with volume discounts available for multi-venue operators.

3.2 Billing

Subscriptions are billed monthly or annually as selected at checkout. All prices are in Australian dollars (AUD) and are exclusive of GST unless stated otherwise.

3.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for unused portions of a subscription period.

3.4 Changes to Pricing

We may change our pricing at any time. We will provide at least 30 days' notice of any price increase by email. Continued use of the Platform after a price change constitutes acceptance of the new pricing.

4. Your Data

4.1 Ownership

All data you enter into the Platform — including inventory records, supplier information, recipes, costs, and reports — remains your property. We do not claim ownership of your business data.

4.2 Licence to Process

By using the Platform, you grant us a limited licence to store, process, and display your data solely for the purpose of providing the service to you.

4.3 Data Export

You may export your data at any time using the export tools available in the Platform. Upon account closure, you have 30 days to export your data before it is deleted.

4.4 Data Accuracy

You are responsible for the accuracy of data you enter into the Platform. We are not responsible for errors arising from inaccurate or incomplete data input.

5. AI-Powered Features

Stockr includes AI-assisted features such as invoice scanning. These features use automated processing to extract and interpret data. While we take care to ensure accuracy, AI outputs may contain errors. You are responsible for reviewing and verifying AI-generated results before acting on them. We do not warrant that AI features will be error-free.

6. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable law or regulation
  • Attempt to gain unauthorised access to any part of the Platform or its underlying systems
  • Reverse engineer, decompile, or disassemble any part of the Platform
  • Upload malicious code, viruses, or harmful content
  • Resell, sublicense, or otherwise make the Platform available to third parties without our written consent
  • Use the Platform in a way that disrupts or degrades service for other users

7. Intellectual Property

All intellectual property rights in the Platform — including software, design, content, trademarks, and documentation — are owned by or licensed to Stockr. Nothing in these Terms transfers any intellectual property rights to you.

You may not copy, reproduce, modify, or create derivative works of any part of the Platform without our prior written consent.

8. Third-Party Services

The Platform integrates with third-party services including point-of-sale systems, accounting software, and other tools. We are not responsible for the availability, accuracy, or performance of third-party services, and your use of them is subject to their own terms and conditions.

9. Availability and Maintenance

We aim to provide a reliable and available service but do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will endeavour to provide advance notice of planned downtime where possible.

10. Limitation of Liability

To the maximum extent permitted by Australian law, Stockr is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, arising out of or in connection with your use of the Platform.

Our total aggregate liability to you for any claim arising under these Terms is limited to the total fees paid by you to Stockr in the three months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under the Australian Consumer Law, including consumer guarantees.

11. Warranties

The Platform is provided "as is" and "as available." We make no warranty that the Platform will meet your specific requirements, be uninterrupted, timely, secure, or error-free, or that results obtained from the use of the Platform will be accurate or reliable.

12. Indemnification

You agree to indemnify and hold harmless Stockr and its personnel from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Platform, your violation of these Terms, or your violation of any third-party rights.

13. Termination

13.1 By You

You may terminate your account at any time by cancelling your subscription and requesting account deletion at stockraustralia@gmail.com.

13.2 By Us

We may suspend or terminate your access to the Platform at any time if you breach these Terms, fail to pay fees when due, or if we are required to do so by law. We will provide reasonable notice where practicable.

13.3 Effect of Termination

Upon termination, your right to access the Platform ceases. Data retention and deletion following termination is governed by our Privacy Policy.

14. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes by email or in-platform notice at least 14 days before they take effect. Your continued use of the Platform after that date constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms are subject to the exclusive jurisdiction of the courts of New South Wales.

16. Monitoring and Error Tracking

Stockr uses third-party error monitoring tools (including Sentry) to maintain platform reliability. These tools may collect limited technical data about your session when errors occur. See our Privacy Policy for full details.

17. Contact

For any questions about these Terms, contact us at:

Stockr

Email: stockraustralia@gmail.com

Website: stockrinventory.com